Browse the Answers Before You Reach Out
Most questions we get come down to a handful of topics: how to fund your account, why a withdrawal is pending, whether the lobby works on your phone, and which states are eligible to play. We've organized this page around exactly those themes so you can scan fast and get back to it. Deposits via PayPal and Venmo typically clear without a
waiting period once your account is verified — you'll see the balance update in your wallet tab straight away. Play+ works as a prepaid card tied to your account, so you load it once and use it across sessions. For game access, availability depends on state law, and we note eligible states on the account registration screen. Players in Charlotte often ask
about mobile access specifically — the lobby runs fully in your phone browser without a separate download.
- PayPal deposits
- Venmo transfers
- Play+ prepaid card
- State eligibility check